Tribunals Service - Programme and Project Management
Client: Ministry of Justice
Project Overview
The Tribunals Service, an executive agency of the Ministry of Justice, implemented a major programme of change to streamline the service and make it more responsive to customer needs. The Change Programme resulted in a new single management structure put in place with two regions and six administrative areas, creating a common culture and values. It also established six multi -jurisdictional administrative support centres focusing on the end to end administration of a case to support the delivery of hearings in a complementary hearing centre network.
CPC’s Role
CPC was commissioned to Project Manage the Estates Work stream responsible for the successful delivery of the required outputs for all estate changes within the TS Change Programme. This involved ensuring delivery of four strategic plans plus 10 projects encompassing relocation, acquisition and sale of properties, negotiation of lease, set-up of new refurbishment and fit-out, transfer of IT systems, headcount reduction and associated efficiency savings. CPC worked with Directors of Tribunals Service to meet the business needs of the department.
