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Lean Support
Client: South London & Maudsley NHS Foundation Trust
Project Overview
CPC was initially commissioned to undertake a Lean review of the Supplies and Procurement function at SLAM. The project was completed using Value Stream mapping techniques and the Kaikaku/Kaizen change tools, generating over £100k in savings from the small pilot project.
The project was so successful and well received that SLAM expanded the remit to include both Payroll and Pharmacy services.
Client Benefits
In total over £600k waste was identified and realised before April 2010. This delivered a Return on Investment of 9:1 and involved extensive transfer of skills and knowledge to SLAM staff. In this instance a risk/reward model was also offered to the client.
